If you’re looking for branded uniform or catering uniform then we can guide you through our easy ordering process. Our friendly and personal approach to quotes mean you always have contact with an account manager who you can speak to or email at any point during the process. Alternatively if you prefer a more automated process then you can order all your uniform online and we’ll only contact you to confirm your design and let your know your order has been dispatched.
Getting a quote
We recommend that if you are ordering less than 10 products it is simpler and quicker to order online instead of going through our quote form. The quote form is designed to get as much information as
possible from you to us in a simple way so that we can cost your potential order and give you an idea of timescale. We are also able to tell you if we can meet any urgent deadlines you may have. Once you’ve completed the quote form and uploaded your logo your information is delivered to one of our experienced sales advisors. We try to respond to all quotes within 3-4 hours, but it can take up to 24 depending on when you submit your quote and the complexity of your order.
Your quote will be emailed to you with a full price breakdown and estimated turnaround times. At this point we leave the quote with you and wait for your decision.
Progressing your order
If you are happy with the quote then simply email or call us and we’ll get the ball rolling. The first step is to ensure that we have the best quality artwork files. Once we have received these we will provide you with a digital proof of your order and an invoice. In general all orders must be paid for before production, but we do have account facilities for some clients. Please call us for more information on
eligibility for this.
The proof we supply to you can be amended if you are not happy with it. We want to provide you with clothing that you are happy with, which is why the proofing stage is vital. Once everyone is happy with the proof we move to production.
All our garments are personalised in house so that we can ensure the quality of your order. We will give you a guide of when your order will be dispatched and supply you with full tracking information from our couriers.
Once your order is complete we keep all your design information on file so it’s simple to reorder at any point in the future.